Registered Charity: 777873688RR0001

Last Updated: January 1, 2025

Introduction

ZOKESI TRUST ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.

As a registered Canadian charity (BN: 777873688RR0001), we adhere to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Organization name and role (for grant applicants)
  • Financial information for donation processing
  • Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on our website
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • Process and respond to inquiries and requests
  • Process donations and issue tax receipts
  • Evaluate and process grant applications
  • Send newsletters and updates (with your consent)
  • Improve our website and services
  • Comply with legal obligations and CRA requirements
  • Maintain our charitable registration and reporting

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our organization (e.g., payment processors, email services)
  • Legal Requirements: When required by law or to comply with CRA reporting requirements
  • Protection of Rights: To protect the rights, property, or safety of ZOKESI TRUST, our stakeholders, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure website hosting with SSL encryption
  • Access controls and authentication procedures
  • Regular security assessments
  • Staff training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Donation records are retained for a minimum of seven years as required by CRA regulations.

Your Rights

Under Canadian privacy law, you have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Withdrawal of Consent: Withdraw consent for marketing communications at any time
  • Deletion: Request deletion of your information (subject to legal retention requirements)

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our website.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: